Job Description

Job Title: Compliance Manager, Tricare Overseas Program

Location: Philadelphia, USA

Reports To: Chief Operating Officer, Tricare Overseas Program

Direct Reports: NA

Overall Purpose Of The Job

1. To coordinate, audit and monitor International SOS’s and our sub-Contractors’ compliance and performance with the agreements, policies, operations manuals and regulations relevant to the services provided to Tricare and provide audit reports and recommendations. .

2. To review work orders and requests from Tricare to amend the Tricare services, agreements, policies, manuals and regulations, and to coordinate with the responsible people within Client and our sub-Contractors to develop a response and to communicate that response to Tricare.

Specific Responsiblities

• Responsible for Client's and our sub-Contractors’ compliance with agreements, policies, operations manuals and regulations relevant to the services provided to Tricare .

• Monitor and audit and provide audit reports and recommendations to ensure the orderly and effective implementation and performance of the relevant agreements, policies, operations manuals and regulations.

• Provide assistance with the development in writing of service definitions, standard reports, standard operations and billings procedures and training of the stakeholders.

• Manage the renewals of the relevant agreements.

• Propose and draft amendments to the relevant agreements, policies and operations manuals.

• Manage the review of International SOS’s and the sub-Contractors’ costs, fees and prices.

• Compliance will be achieved by:
o On-site visits.
o Audit of actual service delivery against the contracted scope of services
o Assessment, analysis and proposal to rectify non-compliance
o Establishing regular compliance reporting
o Monitoring of billing compliance through the development of a standard monitoring tool.

• Audit and report on services delivered: actual versus contractual.

• Define and implement monthly reports on compliance.

• Optimize the Program’s billings within the terms of the contractual and other regulatory requirements.

Job Profile

Required Skills/ Knowledge
• Strong understanding of numbers and good business common sense.
• Strong auditing skills.
• Strong coordinating and organization skills.
• Drafting skills and familiarity with agreements.
• Must posses refined communication and interpersonal skills.
• Ability to work independently, pay careful attention to detail and manage multiple tasks in a fast-paced environment.
• Ability to analyze situations and take appropriate action consistent with company policies.

Required Work Experience

• Experience of US government contracting.
• Previous experience of Tricare procurement would be an advantage.
• A minimum of 10 years experience in contract compliance or contract management;
• Preferably previous experience in blue-chip MNC.

Required Qualifications

• Postgraduate studies will be an advantage

Travel Requirements

• A moderate level of travel will be required

Required Languages

• English